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Privacy Policy

Welcome to www.chocolatemix.co.uk (the “Site”).

We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (”Visitors”) who visit without transacting business.

“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name and email address. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors, name, and email address.

What organisations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as sales companies) who may provide such services as sales,  and escrow services may collect this information from our Visitors. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customise the Site, to make appropriate service offerings, and to fulfil buying and selling requests on the Site. We may email Visitors about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors in response to specific inquiries, or to provide requested information.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by the Site is securely stored and is not accessible to third parties or employees of the Site except for use as indicated above.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at info@chocolatemix.co.uk

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as name and email, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at info@chocolatemix.co.uk

How long will we keep your data

We understand our legal duty to retain accurate data and only retain Personally Identifiable Information for as long as it is required for carrying out the data processing activities mentioned above You can ask us at any stage to remove your information by emailing us at info@chocolatemix.co.uk.

Withdrawing Your consent

You have the right to withdraw your consent to the processing of Personally Identifiable Information at any time. From the time that we receive such withdrawal of consent chococlatemix.co.uk will stop all processing of Personally Identifiable Information. You can withdrawn your consent  by emailing us at info@chocolatemix.co.uk

Unsubscribe from the Site

You have the right to unsubscribe from the Site at any time. From the time that we receive a unsubscribe request, chococlatemix.co.uk will stop all processing of Personally Identifiable Information and delete you details from our database immediately. You can unsubscribe by using the unsubscribe link at the bottom of our information emails or by emailing us at info@chocolatemix.co.uk

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting info@chocolatemix.co.uk. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

What happens if the Privacy Policy Changes?

We will let our Visitors know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor has previously requested not be disclosed, we will contact such Visitor to allow such Visitor to prevent such disclosure.

Links

This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Who do I complain to if I’m not happy?

If you wish to complain about how your personal data is being processed by us that processes data on our behalf by contacting contacting info@chocolatemix.co.uk. direct to the supervisory authority:

Commissioners Office

https://ico.org.uk/concerns/handling/

Tel: 0303 123 1113